Privacy Policy

Account details (name, email, phone, date of birth), identity verification data, beneficiary details you enter, transaction records, and technical data such as device and log information used to keep accounts secure.

To create and secure your account, verify your identity, process the transfers you request, meet legal and regulatory obligations, prevent fraud, and provide support.

We share personal information with the service providers who make Carry Go Pay work, including:

Youverify — identity verification (KYC). Flutterwave — payment collection. Verto — foreign exchange and payout.

These partners process data under their own terms and regulatory obligations. We also share information with authorities where required by law.

We keep personal and transaction data for as long as your account is active and for any period afterwards required by anti-money-laundering and other applicable regulations.

Depending on where you live, you may have rights to access, correct, or request deletion of your personal information, subject to legal limits (for example, records we must retain for compliance).

We use technical and organisational measures — including encryption in transit, access controls, rate limiting, and audit logging — to protect your information.

Privacy questions can be sent to privacy@carrygopay.com.